A short review about the 2008 ITSM Cruise to Excellence in Los Angeles. This year it was held at the Westin in Long Beach. Sessions by Newscale and ASG.

CBS announced that it as agreed to buy CNET for $1.8 billion dollars or $11.50 a share. Why was it a great deal for CBS and more to follow.

As Microsoft looks past the Yahoo deal they may look to AOL or Ask.com to bridge the market gap between them and Google.

How are the candidates preparing their web servers to host the millions of unique visitors they receive each month? An in depth look at capacity planning.

What does your availability cost your company? This weekend Twitter has been unavailable and leaving it’s users to look for alternatives. How much would 12 hours of downtime cost your company?

How complex is your company’s IT Strategy? The most effective strategies are the simple ones that every member of the organization understands and can relate to their work environment.

I recently saw a Question posted on LinkedIn called Where will IT be in 5-10 years?. This question was then followed by a series of questions about the future of COBOL to off-shoring IT. I’m posting my responses to IT Service Week since I feel some of the outlook would be of interest to technology [...]

AJAXWorld kicks off in New York. The conference will feature 80+ technical sessions, Keynotes, Power Panels and General Session Demos on the Rich Internet Technology and how to build front-end applications for users. What does it mean for IT Services? AJAX, Asynchronous JavaScript And XML, has really had a few years to mature since Jesse James Garrett made it popular back in 2005. Now, more than ever, enterprises are taking advantage of building AJAX applications to meet business critical situations.

The need to understand how your organization’s business works are the keys to your success. This statement would hold valid truths from the administrative assistant up to the CIO. Everyone in the IT organization MUST understand what it’s role in the business environment in order for that organization to be effectively implementing IT across the enterprise. I recently came across a slide show on CIOInsight that discusses the Top 10 Management Concerns of CIOs. In this report they interviewed CIOs from 112 different companies to find out what most CIOs are concerned about in the coming year. The top three rounded out at Recruitment being first, Aligning Business with IT as second, and Building Business Skills as the third most important concern for CIOs. This means that companies are facing an enormous demand for IT talented professionals that not only understand the nuts and bolts of IT Services but also how IT Services can provide value to the Business.