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	<title>Comments on: Setting expectations with Service Level Objectives</title>
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	<link>http://www.itserviceweek.com/service-level-management/setting-expectations-with-service-level-objectives/</link>
	<description>IT Service Management in The News</description>
	<pubDate>Fri, 03 Sep 2010 19:59:01 +0000</pubDate>
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		<item>
		<title>By: Ex Back</title>
		<link>http://www.itserviceweek.com/service-level-management/setting-expectations-with-service-level-objectives/#comment-226</link>
		<dc:creator>Ex Back</dc:creator>
		<pubDate>Thu, 09 Apr 2009 12:44:48 +0000</pubDate>
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		<description>I read your posts for quite a long time and should tell   that your posts always prove to be of a high value and quality for readers.</description>
		<content:encoded><![CDATA[<p>I read your posts for quite a long time and should tell   that your posts always prove to be of a high value and quality for readers.</p>
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		<title>By: henry</title>
		<link>http://www.itserviceweek.com/service-level-management/setting-expectations-with-service-level-objectives/#comment-137</link>
		<dc:creator>henry</dc:creator>
		<pubDate>Tue, 20 Jan 2009 11:28:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.itserviceweek.com/archives/24#comment-137</guid>
		<description>Thanks alot for the infor, it was great.</description>
		<content:encoded><![CDATA[<p>Thanks alot for the infor, it was great.</p>
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